Gossip and conflicts as socialization practices among doormen in their work relationships within a residential building

Authors

Keywords:

aging, older workers, sociability, gossip, conflicts

Abstract

The aim of this article is to analyze the socialization practices of doormen in their work relationships in a residential building. The notion of sociability by George Simmel is adopted to investigate the practices. Observations and interviews were conducted with the doormen of a residential building
in Maringá, Paraná. This research highlighted the dynamics related to the work of older doormen in residential buildings, emphasizing the role of socialization practices, through gossip and conflicts, in the organization of work routines. It is identified that gossip serves to optimize and balance the work of the doormen. The conflicts demonstrate the present ageism and the precarious economic situation in which older doormen, in addition to formal work, need to perform extra services for their livelihoods. These results lead to the theoretical contribution that lies in revealing the practices of socialization, gossip, and conflicts as mechanisms of sociability in work relationships.

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Author Biographies

Lourival Ribeiro Chaves Júnior

Master’s degree in Administration from the Federal University of Goiás (UFG). PhD candidate in Administration at the State University of Maringá (UEM).

Marcio Pascoal Cassandre

PhD in Administration from the University Positivo, with a postdoctoral fellowship in Education from Aarhus University. Professor in the Graduate Program in Administration at State University of Maringá. He has experience in the areas of People Management, Strategic Planning, Organizational Learning, and Qualitative Research Methodologies in Administration. Additionally, he conducts theoretical and empirical studies on Interventionist Research Methodologies in organizations.

Published

2025-08-07

How to Cite

1.
Ribeiro Chaves Júnior L, Pascoal Cassandre M. Gossip and conflicts as socialization practices among doormen in their work relationships within a residential building. Organ. Soc. [Internet]. 2025Aug.7 [cited 2025Nov.28];32(111). Available from: https://revbaianaenferm.ufba.br/index.php/revistaoes/article/view/59383

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Articles